Privacy Policy for Raja Tani Agro

1. Introduction

Welcome to Raja Tani Agro (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

• visit our website at curerative.rasabahagia.com
• communicate with us via WhatsApp (powered by Meta WhatsApp Cloud API)
• use any related services offered by us

By using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect the following information when you communicate with us:

Personal Data

• Name
• Phone number
• Content of messages you send via WhatsApp
• Any other information you voluntarily provide in messages

Technical & Usage Data

• IP address
• Date and time of interactions
• Device information
• Usage details

3. How We Use Your Information

Your data is used for the following purposes:

• To respond to your queries and messages
• To process your orders or requests
• To send updates about products, services, or promotions (if you opt in)
• To improve our services and user experience
• To comply with legal obligations

We do not sell or rent your personal data to third parties.

4. WhatsApp & Meta Integration

We use Meta’s WhatsApp Cloud API to send and receive messages securely. Your WhatsApp message data is stored and processed by Meta servers according to Meta’s policies.

For more information on how WhatsApp/Meta handles data, you may visit: WhatsApp Business API Terms.

5. Sharing Your Information

We may share your information:

• With service providers who help operate our business
• When required by law
• To protect our rights, privacy, safety, or property
• In connection with a merger or acquisition

All third parties are required to protect your data.

6. Data Retention

We retain your personal data only as long as necessary:

• To respond to your requests
• To fulfill legal obligations
• To comply with Meta/WhatsApp retention guidelines

If you request deletion, we will remove your data within a reasonable timeframe.

7. Your Rights

You have the right to:

• Request access to your data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing messages
• Withdraw consent

To submit a request, contact us at:

Email: nsfglobalsdnbhd@gmail.com
Website: curerative.rasabahagia.com

8. Security

We implement appropriate security measures, including but not limited to:

• Secure servers
• HTTPS encryption
• Restricted access to authorized staff only

However, no method of transmission over the internet is 100% secure.

9. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided data, contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post changes on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: nsfglobalsdnbhd@gmail.com
Website: curerative.rasabahagia.com